FAQ
If you were a 2018/19 season ticket holder and you have renewed for the 2019/20 season, your existing season ticket membership card is valid. If you are a new season ticket holder, your membership card will be dispatched late August/early September.
All prices for ticket classes (location within stadium) against ticket types (person specific) are listed HERE
If your season ticket membership card is lost or stolen, please contact the ticket office on 01554 29 29 39. They will issue you a new membership card upon payment of £10.
Unfortunately, season tickets are non-transferable and not resaleable.
You can! Payments can be spread across six monthly installments, paying the total cost of a season ticket plus a £15 booking fee.
In order to claim partner discounts, please display your season ticket membership card at checkout. You can find more information, including full T&C’s HERE
Macron discount is only available in-store and you will need to provide your season ticket membership number in order to claim this benefit.
This is listed as ‘Client Ref’ on season and match tickets. Alternatively, you can call the ticket office for assistance on 01554 29 29 39.
You sure can! Multiple upgrade options are available with added benefits and seats located closer to the action. Just call our ticket office staff on 01554 29 29 39 for more information.
Name change is only permitted if you have legally changed your name. You will need to provide proof of the name change. To update your name on the season ticket please visit the on-site stadium ticket office.
We have previously offered half-season tickets and more information on this will be available from December onwards.
Wheelchair access tickets are available as well as one free carers ticket (season and game tickets).
You can find all Scarlets fixtures online by clicking HERE
If you are entitled to a free match-day programme as part of your season ticket benefits, you can collect a copy from our ticket office on all home games.
If you intend on keeping the same seat it is advisable to retain your previous season ticket membership card as it will be valid for the new season.
Season tickets for children under the age of six are free of charge but will need to be claimed in advance. Children under one do not need to obtain a season ticket. Please contact our ticket office if an extra seat is required for your child on 01554 29 29 39. All children aged 14 years and under must be accompanied by an adult with an active season ticket in order to gain access. Sale and entry to the stadium will be refused if you are unable to provide proof of age.
Please call the ticket office on 01554 29 29 39.